Bitext Customer Support LLM Chatbot Testing Dataset
A specialized dataset for testing and evaluating customer support chatbots and conversational AI agents.
API Access
Est. Price
~$5,000/yr est.
Update Frequency
on-demand
Pricing Tiers
1
Regions
1
Quality SignalsB
Freshness
Recently enriched
Complete
75%
API
API Available
Product Intelligence
Value Score
45
quality per $
Coverage
55
geo × freq × depth
Product Details
Use Cases
chatbot testingconversational AI evaluationcustomer service automation
Coverage
Global
Delivery
APIHugging Face
Pricing Tiers
Vedex estimate
~$5,000/yr est.
SUBSCRIPTIONMEDIUM
Add to Data Room
Get an instant price estimate based on your organization profile — seats, usage rights, and contract term.Estimated ~$5,000/yr est.
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Web Authority
High Authority11 mentions·2 platforms
Academic Papers
7 × 8 pts+56
Blogs & Newsletters
4 × 2 pts+8
Evidence5 sources
Academic Papers
Paper Title (use style
by H Saragadam · 2025 — Our experiments with both the open-source Bitext customer-support dataset and proprietary telecom datasets demonstrate high prediction accuracy.
Academic Papers
Online Domain-aware LLM Decoding for Continual ...
[3] Bitext (2023) Bitext telco llm chatbot training dataset. Note: Available on Hugging Face: bitext/Bitext-telco-llm-chatbot-training ...
Academic Papers
arXiv:2502.11571v2 [cs.CL] 19 May 2025
by E Zinvandi · 2025 · Cited by 8 — Given the increasing use of text embedding models in chatbots, evaluation datasets are becoming in- separable ingredients in chatbot challenges ...
Data Dictionary
Expected fields and columns in this data product
About Bitext Customer Support LLM Chatbot Testing Dataset
Bitext Customer Support LLM Chatbot Testing Dataset is an alternative data product offered by Bitext, available on discovery. Data is updated on-demand. API access is available for programmatic integration. Vedex estimates pricing at roughly $5,000/yr (an estimate, not a vendor-published price).
A specialized dataset for testing and evaluating customer support chatbots and conversational AI agents.
About Bitext
Bitext is a data provider vendor based in USA. Bitext has been providing NLP/NLG data services to 3 of the top 5 companies on NASDAQ for the last 10 years.