# Accrete AI — Vendor Intelligence Profile
> Source: Vedex (https://vedex.ai) | Generated: 2026-10-05T11:46:56.963Z

## Overview

- **Vendor Type**: data_provider
- **Headquarters**: New York, NY
- **Year Founded**: 2017
- **Employee Count**: 36
- **Description**: Nebula ITSM is an AI-native decision intelligence application that integrates directly with your ITSM stack inside the Snowflake AI Data Cloud. Built for enterprise IT operations and service teams, Nebula ITSM enables:
Change Risk Forecasting
: Anticipates and quantifies the impact of planned changes using causal AI models
Automated Root Cause Analysis
: Rapidly surfaces potential causes of incidents to reduce MTTR (mean time to resolution)
Knowledge Graph Navigation
: Visualizes interdependencies between configuration items, change tickets, and incidents
Conversational AI for Contextual IT Insights:
Engage with an intelligent chat agent that explores your infrastructure by leveraging historical patterns across incident, problem, and change tickets. This significantly reduces the time required to search across disparate IT documentation, ticket histories, and infrastructure data - transforming raw data into actionable intelligence through natural, conversational queries.
Nebula ITSM consolidates data throughout your IT services delivery environment and technologies, including and across change management systems, CMDBs, incident logs, monitoring tools, and knowledge bases. This consolidation takes place directly within the Snowflake AI Data Cloud and creates a unified foundation that enables Nebula ITSM's AI to detect hidden patterns, accelerate decision making, and drive faster and more knowledgeable responses across your service stack.
- **Slogan**: Decision Intelligence for the Enterprise
- **Domain**: accrete.ai
- **Contact Email**: vickie.lin@accrete.ai
- **Company Website**: https://accrete.ai

## Categories & Sectors

- **Categories**: AI & ML, Machine Learning, Risk Analysis, Web Data
- **Sectors**: IT Operations, Defense, Supply Chain

## Marketplace Presence

- **Source Platforms**: alternativedata_org, databricks_marketplace, snowflake_marketplace
- **Platform Count**: 3
- **Delivery Methods**: Platform Based
- **Geographic Coverage**: Global

## Intelligence Scores

- **Vendor Score**: 51.7
- **Market Presence**: 38.6
- **Trust & Compliance**: 32
- **Integration**: 73.1
- **AI Readiness**: 53
- **Business Maturity**: 44
- **Support & Operations**: 60.7

## Trust & Compliance (vendor-reported)

> These are the vendor's own attestations as collected from public sources, not Vedex's. Verify directly with the vendor.

- **Trust Score**: 48/100 (based on vendor-reported attestations, not verified by vedex)
- **SOC 2 Type II**: In progress
- **ISO 27001 Certified**: No
- **GDPR Compliance**: Partially
- **Encryption Standards**: AES-256 for data at rest and TLS 1.2+ for data in transit
- **Penetration Testing**: Annual third-party penetration testing
- **Historical Breach Record**: No public incident found in our search (unverified)
- **Data Residency Options**: US
- **Written Compliance Policies**: Data privacy, Information security, Intellectual property

## AI & ML Readiness

- **LLM-Friendly Output Formats**: Structured JSON with schemas
- **File Formats Supported**: JSON, Parquet, CSV
- **SDK Languages**: Python

## Business & Funding

- **Funding Stage**: D+
- **Estimated ARR Range**: $1-10M
- **Key Customers**: AFWERX, SpaceWERX
- **Key Partnerships**: Microsoft Azure

## Links

- Vedex Profile: https://vedex.ai/vendor/accrete-3f3499
- Due Diligence: https://vedex.ai/due-diligence/accrete-3f3499