Hexaware Technologies

Double the broker process productivity and make Human Centric productivity possible using our solution. The current process, characterized by manual processing of text-heavy documents and susceptibility to human error, consumes valuable time of brokers and impedes efficiency. Additionally, it introduces the risk of factually incorrect documents being issued that have a downstream impact on premium collection and reconciliation, leading to delays and rebuttals between brokers & underwriters.

Hexaware’s solution tackles these challenges in processing multiple documents in the form of Application, Binder, and Policy. Manual effort to process, review and deliver these documents is greatly improved using Generative AI technology based solution. Key Features AI Assistant for Broker Extract crucial policy related information like the insurer, insured, policy terms, and coverages.

This powerful feature eliminates the need for cumbersome form-filling or tedious document parsing. Through advanced natural language processing, the system automatically identifies and extracts relevant entities from the text in documents, streamlining the information-gathering process. Data Consistency & Assurance Determine inconsistencies in values of critical factors like policy coverages, terms, limits, deductibles, and exclusions between documents.

This feature is useful for detecting conflicting policy information between application, binder, and policy, prompting further investigation from the broker to rectify potential errors and ensure the trustworthiness of extracted policy information. Interact with your documents Interact with the system simply by posing natural language questions, without high-level SQL knowledge through an intuitive and accessible interaction model. The conversational interface in Q&A format allows users to perform tasks using familiar language and guide the system towards their desired outputs.

Future Scope To enhance customer experience in the UI by - Introducing high-light feature Side by side view of documents Easy to deploy app feature by containerizing the entire solution Ideal customers Digital Copilot for Insurance Brokers & Agents is the perfect tool for insurance brokerage firms with existing digital transformation and openness to Gen AI adoption, seeking improved efficiency and consistency.