HWS Gruppe, an AWS Advanced Tier Partner with Amazon Connect Service Delivery, offers a fully managed solution for real-time and historical contact center insights. Our service provides cost-optimized dashboards and automated reporting—daily, weekly, or monthly—based on user-defined metrics, enabling organizations to monitor performance, improve customer experience, and make data-driven decisions.
1
Freshness
Single-source
API Status
No API
Compliance (vendor-reported)
Quality Breakdown
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HWS Informationssysteme GmbH is an alternative data vendor. HWS Informationssysteme GmbH specializes in assessments, contact center, implementation data. This vendor has a Vedex Intelligence Score of 12 out of 100, reflecting market presence, compliance posture, integration readiness, and business maturity.
HWS Informationssysteme GmbH operates in the following alternative data categories.