# J.D. Power — Vendor Intelligence Profile
> Source: Vedex (https://vedex.ai) | Generated: 2026-10-05T09:40:34.383Z

## Overview

- **Headquarters**: USA
- **Description**: The J.D. Power Consumer Payments Behavior and Satisfaction Dataset provides comprehensive data and insights into consumer payment preferences, behaviors, and satisfaction levels across 12 payment methods in the U.S., providing a robust set of benchmarks. This dataset includes data across Credit Card, Debit Card, Prepaid Card, Digital Wallet, Buy Now Pay Later (BNPL), Cryptocurrency, Gift Card, Store app, Cash, Check, Pay by Bank, and Biometric. This dataset provides critical data needed to understand market dynamics and make informed strategy decisions.
Conducted by J.D. Power and completed by approximately 54,000 U.S. adults per year who made a purchase within the last 90 days.
Use cases
Financial Institutions: Understand consumer payment preferences and enhance payment solutions.
Hedge Funds & Investment Firms: Understand market trends and consumer behavior in payments to inform investment decisions and identify emerging opportunities.
Payment Solution Providers: Identify gaps in consumer satisfaction and align offerings with consumer preferences.
Retailers and E-commerce Businesses: Optimize checkout processes and offer preferred payment methods to increase customer satisfaction and sales.
Data Researchers and Analysts: Analyze consumer behavior and payment trends to provide insights and recommendations.
Product details
Payment methods included: • Biometrics • Buy Now, Pay Later (BNPL) • Cash • Check • Credit Cards • Cryptocurrency • Debit Card • Digital Wallet • Gift Cards • Pay by Bank • Prepaid Card • Store App Payments
Indices:
Payment method usage, payment method favorability, willingness to try payment method, level of understanding of payment method.
Dimensions:
Security, rewards, acceptance, habit, ease of use, budgeting, cost to use, support, personalization, credit limit, credit approval, repayment terms, track & manage purchases, environmental impact, prestige/social status, availability/accessibility, credit score impact, benefits, protections.
Segmentations:
Purchase channel, geography, transaction size, usage frequency, demographics, payments profile, payment methods used/not used, brands of payment methods used, financial health/socioeconomic status, checkout and POS satisfaction/understanding.
Additional Insights
Data included but not limited to consumer satisfaction with the following experiences:
Security
Rewards & Benefits
Acceptance & Accessibility
Ease of Use & Convenience
Cost & Budgeting Impact
Customer Support & Protections
Credit & Financial Considerations
Environmental & Social Impact
Strategic segmentation supported:
Purchase Channel & Transaction Size
Geographic & Demographic Insights
Payment Method Usage & Brand Preference
Consumer Financial Health & Socioeconomic Factors
POS Satisfaction & Understanding
- **Domain**: jdpower.com
- **Contact Email**: jdpdatabrickssupport@jdpa.com
- **Company Website**: https://www.jdpower.com

## Categories & Sectors

- **Categories**: Demographics, Economy, Financial, Market Analysis

## Marketplace Presence

- **Source Platforms**: databricks_marketplace, datarade, snowflake_marketplace
- **Platform Count**: 3
- **Delivery Methods**: API

## Intelligence Scores

- **Vendor Score**: 40.2
- **Market Presence**: 36.6
- **Integration**: 53
- **Business Maturity**: 11.4

## Competitors

- **Competitors**: Durable Goods, Gambit, Geojunxion, Space Know

## Products

### Wireless & ISP Consumer Churn Analytics
Consumer data on 20+ U.S. wireless and ISP brands: account activity, shopping, switching, reasons, and demographics.
- **Pricing**: $31,250
- **Free**: No
- **Categories**: ADVERTISING_AND_MARKETING, MEDIA, RETAIL
- **Link**: https://vedex.ai/products/wireless-isp-consumer-churn-analytics-1153a9/llms.txt

### Banking & Payments: Consumer Payments Behavior and Satisfaction
Data and insights into consumer payment preferences, behaviors, and satisfaction levels across 12 payments
- **Pricing**: $34,500
- **Free**: No
- **Categories**: FINANCIAL, RETAIL, COMMERCE
- **Link**: https://vedex.ai/products/banking-payments-consumer-payments-behavior-and-satisfaction-1a6c46/llms.txt

### Financial Services Consumer Churn Analytics
Competitive insights into customer attrition & acquisition across 8 acct. types across 100+ financial services providers
- **Pricing**: $34,500
- **Free**: No
- **Categories**: FINANCIAL
- **Link**: https://vedex.ai/products/financial-services-consumer-churn-analytics-2c8265/llms.txt

### U.S. Consumer Market: Net Promoter Score (NPS) Benchmarks
J.D. Power cross-industry Net Promoter Score® benchmarks profiles over 1,300 brands across 13 industries.
- **Pricing**: $31,250
- **Free**: No
- **Categories**: ADVERTISING_AND_MARKETING, ECONOMICS, ENERGY, FINANCIAL, HEALTH, MEDIA, RETAIL, TRANSPORTATION_AND_LOGISTICS, TRAVEL_AND_TOURISM, OTHER
- **Link**: https://vedex.ai/products/u-s-consumer-market-net-promoter-score-nps-benchmarks-683a27/llms.txt

### Insurance: Loyalty Indicator and Shopping Trends (Customer Churn)
Provides daily, competitive view of auto, homeowners, and renters insurance churn & shopping at carrier level in the US
- **Pricing**: $34,500
- **Free**: No
- **Categories**: FINANCIAL
- **Link**: https://vedex.ai/products/insurance-loyalty-indicator-and-shopping-trends-customer-churn-c44023/llms.txt

### North America Hotel Industry Guest Satisfaction Dataset
Guest satisfaction data with profiles, booking behavior, loyalty insights, and usage across all hotel segments.
- **Pricing**: $36,000
- **Free**: No
- **Categories**: TRAVEL_AND_TOURISM, DEMOGRAPHICS, COMMERCE
- **Link**: https://vedex.ai/products/north-america-hotel-industry-guest-satisfaction-dataset-dbd373/llms.txt

## Links

- Vedex Profile: https://vedex.ai/vendor/j-d-power-41f0d9
- Due Diligence: https://vedex.ai/due-diligence/j-d-power-41f0d9