Delivers intelligent automation across voice, chat, email, and social media using Amazon Bedrock and Amazon Connect. The solution handles customer inquiries 24/7 in multiple languages, automatically resolves routine questions, and seamlessly transfers complex cases to human agents with full context. It integrates with existing CRM, ERP, and business systems while reducing customer service costs by 40-60%.
1
Freshness
Single-source
API Status
No API
Compliance (vendor-reported)
Quality Breakdown
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KEENBEST INFORMATION TECHNOLOGY LIMITED is an alternative data vendor. KEENBEST INFORMATION TECHNOLOGY LIMITED specializes in contact center, customer support, implementation, managed services, project management data. This vendor has a Vedex Intelligence Score of 12 out of 100, reflecting market presence, compliance posture, integration readiness, and business maturity.
KEENBEST INFORMATION TECHNOLOGY LIMITED operates in the following alternative data categories.